"I was down at the Jobcentre for months and not getting anywhere. I went to Dering - two weeks later I'm working here at Marks and Spencer. Fantastic!"
A customer interviewed for the BBC, June 2007

"My boyfriend was on the RNID waiting list for over a year. Just one month after he saw you, he got a job in Bromley - Thank you!"
Partner of a customer from Southwark

"Excellent, keep up the good work!"
Shaw Trust